SamTrans Mobile

SamTrans Mobile

By Bytemark, Inc.

SamTrans MobileSamTrans MobileSamTrans MobileSamTrans Mobile

The official SamTrans Mobile ticketing app allows you to use your phone to pay your fare on any SamTrans native or categorical routes. Just obtain the free app, register your debit/credit card in our safe system, and we’ll get you the place you should go.

WHAT YOU CAN DO WITH THIS APP:

- Pay bus fare utilizing your cellphone with out having to hold money or fear about exact change

- Buy and use fares immediately utilizing a debit/credit card for a single fare or multiple fares for a gaggle of riders. Mobile tickets must be used inside thirty days

HOW IT WORKS

Tickets:

1. Go to Buy Tickets

2. Choose the mode of travel

3. Add tickets to cart

4. Checkout

5. Activate ticket when bus arrives

6. Show ticket to driver

COMMON QUESTIONS

How do I pay for my tickets in the SamTrans Mobile app?

-Debit or credit (American Express, Visa, MasterCard, and Discover) playing cards are accepted.

Can prospects use a commuter debit card?

-Yes, provided you may have funds in your account. If the card is denied, it's going to take three to five enterprise days earlier than the funding will seem again on your card.

If I am having a problem loading the applying, who should I call?

-Please name customer support at 1-800-660-4287. All problems must be directed to customer service which is on the market: weekdays 7am – 7pm, weekends holidays 8am – 5pm.

Do I need an web connection to purchase or use tickets?

-You will need an web connection to buy and activate bus passes. However, should you save the bought tickets in your device, you will not have to have internet connection to activate them.

IMPORTANT REMINDERS:

Don’t uninstall the SamTrans Mobile app or erase your phone whilst you have lively tickets on it. This will trigger you to lose your tickets. Your tickets are saved on your phone (which makes it attainable to use them with no mobile community or a wi-fi Internet connection). Before uninstalling the app or resetting your cellphone transfer tickets to the cloud (See Frequently Asked Questions for info).

Activate your ticket proper earlier than boarding

Show your ticket to the driving force upon boarding

Watch your battery level. You cannot board with out showing your ticket.

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