Winter
By Hiverhq
The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily handle shared e mail accounts like [email protected], [email protected], [email protected] seamlessly and on-the-go.
- Shared Inboxes: Manage shared inboxes like [email protected], [email protected]
- Email Assignments: Turn emails into actionable duties and delegate them to your staff members
- Email Statuses: Stay on prime of every dialog by managing emails’ statuses as open/pending/closed
- Email Notes: Put an end to long and complicated e mail threads and collaborate together with your team utilizing notes and @mentions
- Reply on Conversations: Send personalised responses to clients utilizing your e-mail address or other aliases
- Notification Centre: Keep track of all your duties in a single place, mark notifications read/unread
- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes
Pushsafer make it simple and protected to get push-notifications in actual time in your Android or Windows cell gadget, iPhone, iPad and Desktop!Send push-notifications to your gadgets by EMAIL, through a easy URL / LINK or with our totally different APIs.Our software convert you...
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